Step 1: Navigate to the Results Page

When you are ready to download your data, you will need to need to make sure that you have selected the correct survey. You can do this by clicking on “Surveys” in the menu at the top of screen.

Find the survey you want to download data in the list of surveys that appears and select the “Results” icon from the menu to the right of the survey name.

Note: You can also reach the same destination by clicking on the survey name and click “Results” in the menu on the left-hand side of the page, expanded and collapsed view pictured below.

Step 2A: Adjust the Filters

Adjust the filters to exclude results that are:

·        Non-responses

·        Drop-offs

·        Duplicate Responses

·        Rapid Responses

·        Slow Responses

·        Partial Responses

Note: you can also determine what information or variables to include in the reports from here as well.

Step 2B: Manual Exclusion

You can also manually exclude individual responses from the “Results” page. When you select exclude below these data will be removed from your downloads.