Privacy Policy

Effective Date: April 1, 2025

Welcome to PsychData. This website, psychdata.com (and any associated subdomains or services), is owned and operated by Divergent Web Solutions, LLC. For the purposes of this Privacy Policy, the terms “PsychData,” “we,” “us,” or “our” refer to Divergent Web Solutions, LLC doing business as PsychData.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our websites or use our services. It applies to information collected on our sites (including www.psychdata.com, psychdata.com, surveys.psychdata.com, survey.psychdata.com, app.psychdata.com) and any other platforms or services we operate. Please read it carefully.

  1. Roles in Processing Data
      • Data Controller (for your account data): PsychData acts as the “data controller” for personal information we collect directly from you (e.g., during account registration).
      • Data Processor (for your survey data): When you use our survey services, you act as the “data controller” of the information collected from your respondents, and PsychData acts as your “data processor.” We process survey data solely on your behalf and in accordance with your instructions.
  1. Information We Collect
    1. Personal Information
      • Name, email address, and other contact details provided when you sign up for an account or contact us. We do store user passwords, but only in a one-way salted and hashed format so that they are never stored in plaintext and cannot be directly accessed.
      • Billing Information: We do not store your credit card or other billing information on our servers. When you make a payment, your billing details are provided directly to our third-party payment processor, Stripe. We only receive limited data (such as transaction IDs or partial billing info) to confirm your purchase. For details on how Stripe handles your information, please review Stripe’s Privacy Policy.
    2. Usage Data
      • Information about how you interact with our websites and services (e.g., pages visited, time spent on each page).
      • Device information such as browser type, IP address, and operating system.
    3. Analytical Data
      • Data generated based on your interactions, which helps us create reports, insights, and charts to improve our services.
    4. Survey Data
      • Any information you collect through surveys (e.g., respondent answers). This data belongs to you, and we only process it as instructed by you.
  1. How We Use Your Data
    1. Service Provision
      • To operate, maintain, and provide our websites, apps, and related services.
      • To generate charts, analytical reports, and improve website functionality.
    2. Communication
      • To send important updates or respond to your inquiries (e.g., customer support, service notices).
    3. Security and Fraud Prevention
      • To protect our services and users from malicious or fraudulent activity.
      • To ensure technical functionality, troubleshoot issues, and perform security audits.
    4. Legal Compliance
      • We may need to use or share your data to comply with applicable laws or regulations, including in response to lawful requests by public authorities.
  1. Data Sharing and Disclosure
    1. Third-Party Service Providers
      • We do not sell your personal data. However, we may share certain information with third-party vendors who help us host our services, analyze data, or perform other necessary business functions. These vendors are obligated to keep your data confidential and use it only for the services they provide to PsychData.
    2. Legal Requirements
      • We may disclose personal data if required to do so by law, subpoena, or other legal processes, or when we believe in good faith that disclosure is reasonably necessary to protect our rights, the safety of our users, or to comply with a judicial proceeding.
    3. Business Transfers
      • If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our websites if such a transfer affects your personal data.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our websites or services.

  1. Data Retention

We retain your personal data only as long as it is needed to provide our services to you and fulfill the purposes described in this Privacy Policy. This may include retaining certain information after you deactivate your account for legitimate business or legal reasons (e.g., record-keeping, dispute resolution, compliance with legal obligations). When we no longer need your personal data, we will securely delete or anonymize it.

For survey data, you control how long you keep such data. We will delete or return survey data upon your request or at the end of your contract, unless we are legally required to retain it.

  1. Children’s Privacy

Our services are not intended for use by individuals under the age of 16 (or such other age as may be required by local law). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us at [email protected], and we will promptly take steps to delete it.

  1. International Data Transfers

Depending on your location, your data may be transferred to and processed in countries where our servers or third-party service providers are located (e.g., the United States). Where required by applicable law, we implement appropriate safeguards to ensure your personal data receives an adequate level of protection when transferred outside your jurisdiction.

  1. Data Security

We implement industry-standard security measures (such as encryption in transit, access control, and regular security assessments) to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to keep your data safe, no method of transmission over the internet can be guaranteed as fully secure. You share and transmit data at your own risk.

  1. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

      • Access: Request a copy of the personal data we hold about you.
      • Rectification: Correct or update your personal data if it is inaccurate or incomplete.
      • Erasure: Request deletion of your personal data, subject to certain legal exceptions.
      • Restriction: Ask us to restrict the processing of your personal data under certain circumstances.
      • Portability: Obtain your personal data in a structured, commonly used, and machine-readable format (where applicable).
      • Objection: Object to the processing of your personal data if it is based on legitimate interest or is used for direct marketing.
      • Withdraw Consent: If we rely on consent for processing, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the “Effective Date” at the top of this document and, if appropriate, provide a more prominent notice (e.g., email notification, banner on our websites). We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last Updated: April 1, 2025